News — New Parking Rules at M The Galleries
Customer Parking FAQs
We are committed to offering free parking and provide access to spaces that meet the needs of our customers.
Following feedback, the car park management will primarily focus on the misuse of disabled, family and EV bays as well as people parking in drop off zones, taxi bays, double yellow lines, and hatched zones.
These areas will be monitored by parking operatives who will be checking the 15 car parks across the site at various times of the day and evening.
Please note, the Retail Park is a separate entity to the Galleries Shopping Centre and not covered by this policy.
What parking is available?
We have over 2,200 car parking spaces on site across 15 car parks.
This includes 84 disabled bays with parking for families, motorcycles and EV charging.
Most of the disabled bays can be found outside of ASDA and Sainsbury’s with further spaces to the front of car parks 2, 6 and 7.
Family parking can be found in car park 4, 5 and 10.
Parking is free for 4 hours.
What are the costs?
Customer parking is free for up to 4 hours.
Anyone wishing to park for more than 4 hours can pay a nominal fee:
0-4 hours: Free
4-6 hours: £1.00
6-8 hours: £2.00
8-12 hours: £3.00
Pay by App or phone using JustPark location code 80300 or call 07520 63 44 55 [transaction fees will apply].
Unfortunately, cash payments are not available.
I have a blue badge and want to stay longer than 4 hours, do I have to pay?
Yes, all car parking is free for up to 4 hours for all customers.
Family Bays are used by all drivers including those with blue badges. Will these be monitored?
The family bays will have specific signage relating to their use.
I want to visit the Centre, leave and come back again the same day.
The 4 hours free parking is for a single visit.
Returning the same day is classed as a separate visit.
I have received a fine. Who do I contact?
Non-compliance with the term and conditions may result in a parking charge up to £100.
This will be reduced to £60 if paid within 14 days of being issued in accordance with the Private Parking Code of Practice.
If you have received a fine, please contact UK Parking Control Ltd who managed the car parks.
Contact Email Address:
complaints@ukparkingcontrol.com
You can pay the fine here: www.paycharge.co.uk
You can also pay by credit card: 0344 545 5450.
You can appeal here: Appeal a Parking Charge – UKPC